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Events

Smart Fee Policies Help Automate Event Cancellations and Modifications

Managing cancellations and registration changes doesn’t have to be manual or inconsistent. With Engagifii’s policy-based fee system, your association can define clear rules for cancellation and modification fees and let the system handle the rest.

Whether it’s participants or exhibitors, fees are calculated automatically based on timing and policy, reducing admin workload, improving consistency, and giving members the flexibility to manage their own registrations.

Cancel & Modify Fee

Apply Consistent Cancellation Fees Automatically

Apply Consistent Cancellation Fees Automatically

Instead of handling each cancellation manually, you can define a structured cancellation fee policy that applies across your events.

Fees can be based on timing, such as how many days before the event the cancellation occurs. For example, you may choose to allow free cancellations early on, apply a flat fee closer to the event, or charge a percentage of the total within a final cutoff window. Once configured, the system automatically calculates and applies the correct fee.

This ensures every cancellation is handled consistently and removes the need for manual fee entry while still allowing flexibility when needed.

Manage Registration Changes with Flexible Modification Policies-2

Manage Registration Changes with Flexible
Modification Policies

Registration changes often require more flexibility than cancellations, and Engagifii supports that with a dedicated modification fee policy.

You can define how modification fees should work based on timing and type of change. Whether you want to charge no fee, apply a flat fee, or charge per modification, the system handles it automatically based on your configuration.

This allows members to make updates to their registrations without needing admin involvement, while still ensuring that changes are controlled and appropriately charged when necessary.

Configure Once, Apply Everywhere with Full Control-1

Configure Once, Apply Everywhere with Full Control

Engagifii gives your team the flexibility to define policies centrally while still adapting to specific event needs. Policies can be configured across multiple levels:

  • Workspace Level for default rules across all events

  • Event Type Level to tailor policies for different event categories

  • Event Level for final adjustments on specific events

In addition, cancellation and modification fee policies apply seamlessly to both participant and exhibitor registrations, giving you a unified approach to managing all event-related fees.

Admins also retain full control through override capabilities. While the system automatically calculates fees based on policy, admins can adjust or waive fees when needed, such as for special cases or exceptions.

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