Engagifii ALLY
Train Your AI Assistant with Knowledge Base Management
Ensure Engagifii ALLY™ always has the right information at the right time. With Knowledge Base Management, your team can update the assistant in two powerful ways: by uploading documents directly or by scraping trusted website content.
This means your AI stays accurate, current, and aligned with your organization’s real-world resources. Instead of relying on staff to manually respond to repeat questions, you centralize policies, event details, training materials, and FAQs so Engagifii ALLY can deliver consistent, reliable answers instantly.
Knowledge Base
Upload Individual or Bulk Documents with Context
When you upload documents into Engagifii ALLY, you’re not just storing files. You’re building a trusted resource library that helps your AI support assistant respond with more clarity and relevance.
You can upload a single document or multiple files at once. For each upload, you provide context so the AI understands how and when to use it:
When uploading, you can add:
- Department: Assign content to specific departments (e.g., Government Relations, Member Services, Policy) so answers are routed more intelligent.
- Category: Define the document type (e.g., Legislation, Training, Contracts, Conference Materials).
- Tags: Add searchable keywords for better AI matching.
- File Upload: Easily drag and drop supported formats.
Every document becomes a structured, searchable source that Engagifii ALLY can reference when answering member questions, reducing guesswork and increasing answer accuracy.
Keep Your Knowledge Base Current with Scrape Jobs
Not all important content lives in PDFs. With Website Scraping, you can bring live web content directly into Engagifii ALLY’s knowledge base. You have two flexible options:
1. Single Page Scraping
Perfect for pulling content from one specific URL. Fast and efficient for grabbing a single policy page, FAQ, or announcement.
2. Full Website Scraping
Discover and scrape multiple linked pages across your site. You can control how deep the system explores using Crawl Depth:
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Shallow crawl for quick scans
- Deeper crawl for comprehensive content capture.
Once submitted, Engagifii ALLY handles discovery, download, and processing automatically.
The benefit? Your AI assistant stays aligned with your most current website content without manual re-uploads every time something changes.
Organize Content and Monitor Usage with Departments & Storage Insights
Managing your knowledge base isn’t just about adding content, it’s about keeping it structured and scalable.
With the Departments tab, you can organize documents based on your association’s structure, view document distribution, and quickly identify which areas may need more content. This helps Engagifii ALLY™ deliver more targeted and relevant answers.
The Storage tab gives you clear visibility into total allocated space, usage, remaining capacity, and document counts. File size visibility makes it easy to remove outdated or duplicate content and stay within limits.
Together, these tools keep your knowledge base organized, efficient, and ready to grow, so Engagifii ALLY continues delivering accurate answers without clutter.