Empowering Your Association
with Comprehensive Training and Support
We empower your team with the knowledge to succeed using our platform. Engagifii University provides flexible, on-demand training that allows participants to progress from Novice to Certified Administrator at their own pace, earning certifications as they go. Our short, targeted training videos are available whenever you need them, ensuring your team is never left in the dark. With multiple support options and continuous updates, we’re here to ensure your success every step of the way.

Why Engagifii University?
Our customers tell us one thing loud and clear: they need a partner who prioritizes training and support. Unlike competitors, Engagifii is committed to ensuring your success from the moment you sign up. When you become a customer, our Customer Care implementation team works directly with your association’s key members to configure and set up your workspace. After setup, Engagifii University makes it simple for everyone on your team to access the training they need, whenever they need it.
- Training for all staff members, at any time
- Continuous training for new hires
- Phone support, live chat, knowledge base, and ticketing system
- Dedicated Customer Success Manager
Designed with Your Team’s Growth in Mind
Engagifii University is designed to equip your team with the knowledge they need to maximize the value of your partnership with Engagifii. Our training program is continually updated to keep pace with the latest platform features, giving your team the skills and confidence to excel. Association leadership also benefits from visibility into team progress, ensuring everyone is aligned and prepared to make the most of the Engagifii platform.
On-Demand Learning Anytime, Anywhere
Our training videos are short, practical, and accessible on-demand, allowing your staff to learn at their own pace. Whether you’re onboarding new team members or keeping seasoned staff up to date, our videos offer a flexible and convenient learning experience. Each video builds toward certification, giving your team the opportunity to deepen their expertise with every course they complete.
Certifications That Matter
We know that keeping skills fresh and certifications up to date is critical. Our program offers versioned courses, ensuring your team is always trained on the latest features. Annual certification updates mean your staff can stay current, and association leadership can trust that their team is always equipped with the most relevant knowledge. Highly certified associations can also access exclusive benefits.
Progressive Certification Levels to Match Your Growth
NOVICE
Start with the basics and build a solid foundation in our modules. Your team will learn everything they need to get started, setting them up for success.
SPECIALIST
Once the fundamentals are mastered, it’s time to dive deeper. This certification expands on intermediate tasks that will boost your team’s confidence and expertise.
EXPERT
Here, your team will tackle advanced skills and features, preparing them to handle more complex operations with ease.
ADMINISTRATOR
The highest certification level, Administrator, gives your team full control, allowing them to customize, manage, and optimize the platform to meet your organization’s unique needs.
Engagifii University Certifications & Course Information
Our training journey starts with the basics and builds toward mastery. Participants move through four levels—Novice, Specialist, Expert, and Administrator—earning certifications as they demonstrate their skills. Each level builds on the last, ensuring that your team develops a strong foundation before advancing to more complex tasks. This structured approach empowers your team to continually grow, no matter where they start.
This training program will teach you everything you need to know to confidently use, manage, and even become an expert in our Relationships module. You’ll be completing courses and earning certifications as you progress through each level. Learn more about the different cerification levels below.
Engagifii Relationships Novice Certification
Introduction to the basics of managing relationships within the Engagifii platform, including people, organizations, and groups.
Courses in the Relationships Novice Certification include:
- Reset your password
- Adding a Person with and without email
- Delete/Deactivate People
- Adding an Organization
- Delete/Deactivate Organizations
- Creating Groups
- Profile Overview: People and Organizations
Engagifii Relationships Specialist Certification
Build on the foundational knowledge from the Engagifii Relationships Novice course, with additional focus on structuring organizations, managing positions, and creating effective committees.
Courses in the Relationships Specialist Certification include:
- All topics from Engagifii Relationships Novice
- Departments and Positions
- Nesting Organizations
- Creating Committees
Engagifii Relationships Expert Certification
Introduction to the basics of managing relationships within the Engagifii platform, including people, organizations, and groups.
Courses in the Relationships Expert Certification include:
- All topics from Engagifii Relationships Specialist
- Set Billing Contact
- Interactions
- (Election) Terms and Elected Positions
Engagifii Relationships Administrator Certification
Build on the foundational knowledge from the Engagifii Relationships Novice course, with additional focus on structuring organizations, managing positions, and creating effective committees.
Courses in the Relationships Specialist Certification include:
- All topics from Engagifii Relationships Expert
- Departments and Positions
- Nesting Organizations
- Creating Committees
Speed and efficiency are critical when working with policy-makers, especially if you are dealing with time-sensitive issues. Engagifii makes sure you always have the most accurate, up-to-date bill information. Each workspace allows you to securely assign the bill to multiple clients, each with their own tracking level, position, and analysis - and save hours each week with automatically updated, client reports! With Engagifii, lobbyists are better able to advance the agendas of the clients they represent.
Speed and efficiency are critical when working with policy-makers, especially if you are dealing with time-sensitive issues. Engagifii makes sure you always have the most accurate, up-to-date bill information. Each workspace allows you to securely assign the bill to multiple clients, each with their own tracking level, position, and analysis - and save hours each week with automatically updated, client reports! With Engagifii, lobbyists are better able to advance the agendas of the clients they represent.
Speed and efficiency are critical when working with policy-makers, especially if you are dealing with time-sensitive issues. Engagifii makes sure you always have the most accurate, up-to-date bill information. Each workspace allows you to securely assign the bill to multiple clients, each with their own tracking level, position, and analysis - and save hours each week with automatically updated, client reports! With Engagifii, lobbyists are better able to advance the agendas of the clients they represent.
Speed and efficiency are critical when working with policy-makers, especially if you are dealing with time-sensitive issues. Engagifii makes sure you always have the most accurate, up-to-date bill information. Each workspace allows you to securely assign the bill to multiple clients, each with their own tracking level, position, and analysis - and save hours each week with automatically updated, client reports! With Engagifii, lobbyists are better able to advance the agendas of the clients they represent.
Speed and efficiency are critical when working with policy-makers, especially if you are dealing with time-sensitive issues. Engagifii makes sure you always have the most accurate, up-to-date bill information. Each workspace allows you to securely assign the bill to multiple clients, each with their own tracking level, position, and analysis - and save hours each week with automatically updated, client reports! With Engagifii, lobbyists are better able to advance the agendas of the clients they represent.

Experience The Difference With Engagifii
Ready to see how Engagifii can transform your team’s training and support experience? With certifications, on-demand learning, and a customer-first approach, we’re here to make sure your association thrives. Let’s discuss how we can empower your organization.